Mead Johnson Nutritionals - A Bristol-Myers Squibb Company: We are a world leader in nutrition, dedicated to helping provide infants and children with the best start in life.

MJN Supplier Resource

MJN Supplier Resource

Information to Help You Do Business with Us

Supplier Portal

This page is dedicated to providing current Mead Johnson Nutrition suppliers with information on how to better collaborate with us and to provide prospective suppliers an introduction to Mead Johnson Nutrition.

North American (U.S., Canada, and Puerto Rico) suppliers can contact the new Mead Johnson Supplier Customer Assistance Center for any questions on procurement and accounts payable.

By Phone (from 9:00am - 6:00pm EST)
For Password resets for the Supplier Portal, please call 1-888-339-9491, and select Option 2 (MJN supplier), Option 1 (Password reset).
   
For Accounts Payable or payment issues, please call 1-888-339-9491, and select Option 2 (MJN supplier), Option 2 (Accounts Payable).
   
For Purchase Orders, Supplier Portal, “How to Questions” or Vendor Master Data (Address/Banking/Name) changes not related to invoice or payment issues please call 1-888-339-9491, and select Option 2 (MJN supplier), Option 3 (Indirect Procurement).
   
Via Email  
Accounts Payable Procurement
accounts.payable.na@mjn.com mjnscmna@mjn.com
   

» Customer Assistance Center Country Contact Information

Policies

Overview

In 2009, Mead Johnson Nutrition launched a transformation initiative to continue our growth as a global leader in pediatric nutrition. Mead Johnson's approach to effective supply chain procurement practices builds on our past efforts and investments and targets three focus areas:

  • Business transformation, to help us change existing procurement practices using best-practice business processes and leading SAP technology
  • Core business application solutions, to help us improve business efficiency
  • Enterprise integration, to help us reduce costs and increase productivity

As a globally integrated enterprise, Mead Johnson is committed to strengthening the processes, systems and technologies that support its success. This means transforming such areas as Information Technology, Finance, and Procurement.

A major part of the transformation effort involves our partnership with IBM for Procurement and Accounts Payable services. As a procurement services provider to Mead Johnson, IBM will be responsible for the following areas:

  • Strategic sourcing (supplier selection and negotiation)
  • Tactical buying (including administering requests for quotes and bidding)
  • Purchase order processing
  • Catalog content management
  • Supplier management for procurement of certain indirect goods and services categories

IBM will also support Mead Johnson’s Accounts Payable invoice processing for both Direct and Indirect goods and services.

Another significant aspect of the transformation is the creation of a dedicated Customer Assistance Center available to all Mead Johnson suppliers to address procurement and accounts payable questions or concerns. This will enable Mead Johnson to work with suppliers worldwide to deliver quality and value to the mothers and infants we serve.

Customer Assistance Center

The Customer Assistance Center (CAC) is Mead Johnson's new, dedicated customer service desk. Available at no cost to our suppliers, the CAC is the place to go for answers to any procurement or accounts payable-related questions, concerns or issues. The CAC is just one of the initiatives we are implementing to better support our suppliers.

Supplier Enablement

Mead Johnson is implementing a new global SAP system to drive our procurement transformation initiative. Some of the changes we are making in Procurement and Accounts Payable might impact the technology or business processes you have been using when doing business with Mead Johnson. Review the sections below to determine the best option for your company to do business with Mead Johnson.

Electronic Data Interchange (EDI) Option

Electronic Data Interchange (EDI) is typically implemented by medium to large suppliers. Through EDI, electronic documents and business data is transferred from Mead Johnson to your company without human intervention (our SAP system talks directly to your SAP system).

The primary application of Mead Johnson's EDI will be the distribution of purchase orders, purchase order acceptance, purchase order changes, invoicing and invoice rejections. By utilizing EDI, suppliers:

  • Improve data accuracy
  • Reduce technical complexity by using standardized data formats
  • Reduce the need for paper transactions
  • Accelerate information exchange within order processing

For suppliers with existing EDI capability, Mead Johnson will use EDI ANSI X12 version 4030.

Related Technical Information

Standards Supported

UCS and X12 - All versions up to 5010
Communications Qualifier: 01
Communications ID (ISA & GS): 006370092
Duns Number: 006370092
Test ID: 006370092T

Contacts

mjnsourcing@mjn.com

Transport

Protocol: HTTP
Assigned Port Number: 8080
Production AS2 Name (routing ID): meadjohnson
Production Address (URL): http://b2b.mjn.com:8080/bcgreceiver/receive
Proxy IP: TDB
Test AS2 Name (routing ID): meadjohnsontest
Test Address (URL): http://b2btest.mjn.com:8080/bcgreceiver/receive
Proxy IP: 74.119.122.129

Security

Sign documents: YES
Request acknowledgement of documents: YES
Request signed acknowledgement: YES
Synchronous acknowledgement: YES
Message Digest: SHA1
Encrypt documents: YES
Document encryptions: Triple DES
Encryption key length: 256

AS2 Client Software

Web Sphere Partner Gateway 6.2

Business Transaction ANSI X12 Message Direction Special Notes
New Purchase Order 850 (Version 4030) Outbound from MJN Does not support Service PO's. Use Supplier Portal for Service PO.
Change Purchase Order 860 (Version 4030) Outbound from MJN Does not support Service PO's. Use Supplier Portal for Service PO.
Purchase Order Agreement 855 (Version 4030) Inbound to MJN Does not support Service PO's. Use Supplier Portal for Service PO.
Advance Shipment Notification 856 (Version 4030) Inbound to MJN Only in scope for suppliers supporting Direct Procurement. Not in scope for Indirect Procurement Suppliers.
Delivery Forecast and Schedule 830/862 (Version 4030) Outbound from MJN Only in scope for suppliers supporting Direct Procurement. Not in scope for Indirect Procurement Suppliers.
Invoice/Credit Memo 810 (Version 4030) Inbound to MJN  
Invoice Rejection Notification 824 (Version 4030) Outbound from MJN Text type of message sent back to supplier for Invoices that have been rejected with the reason.

Supplier Portal Option

The Supplier Portal is the new electronic portal where suppliers conduct business with Mead Johnson electronically. This web-based application integrates suppliers with Mead Johnson procurement to provide full processing capabilities for goods and service orders.

Suppliers using the Supplier Portal do not need their own SAP-based sales systems to offer products and services – all they need is the internet (Internet Explorer 7.0 or higher) in order to access Mead Johnson's order and content management functionality. The Supplier Portal will allow suppliers to:

  • Sign in using their registered profile
  • Add additional users to your company profile
  • Receive new and modified purchase orders
  • Create purchase order acknowledgements
  • Create ASN (for goods) or enter service confirmations (for service POs)
  • Submit invoice/credit documents
  • Review payment status

Please download the PDFs to learn about the following:

For Prospective Suppliers:

Email Option

Companies that either have a lower volume of transactions or are not using EDI or the Suppliers Portal can take advantage of the new Email Option. Using the Email Option, suppliers can receive new and modified purchase orders via email. The Email Option will allow suppliers to:

  • Receive purchase order document in PDF format via email
  • Email paper invoice to Mead Johnson
  • Use email as a temporary solution when other systems such as EDI or the Supplier Portal they typically use are not available

eSourcing

Mead Johnson procurement will use eSourcing to facilitate electronic Bidding and electronic Contract Negotiations. Open to all suppliers, eSourcing requires access to email and the Internet. Through eSourcing, suppliers can:

  • Receive and respond to electronic RFI, RFP, RFQ
  • Participate in online auctions
  • Access and collaborate on MJN contracts (including version control through a checkout/check-in process)

Orders and Payment

Mead Johnson is implementing a new global SAP system to drive our procurement transformation initiative. Some of the changes we are making in Invoicing and Purchase Orders might impact the technology or business processes you have been using when doing business with Mead Johnson. Review the following sections for more information.

Invoicing Requirements

Invoices sent to rapid host must be in one of the following non-editable formats to be accepted: PDF, JPEG, TIFF, BITMAP, GIF. Editable formats such as DOC, XLS, and PPT will be rejected and may delay invoice processing.

With the new system, Mead Johnson would prefer that all invoices be submitted electronically, either through EDI or via the Supplier Portal.

We understand that not all suppliers will be in a position to transmit invoices to Mead Johnson starting on November 3. Suppliers that are not enabled to submit invoices electronically when the new system goes live can send their invoices to Mead Johnson using the following procedure:

  1. Send a confirmation of goods or services rendered, not the invoice, to the originator of the request. Mark the confirmation document as "Not an Invoice."
  2. The original invoice document must not have any handwriting, check marks, highlighting, or changes. See Invoice Document Requirements for the detail you must include on the Invoice document.
  3. Reference one purchase order per invoice; do not combine multiple purchase orders on an invoice.
  4. Send invoices and credit memos – not statements – via postal service, fax or email, to one of the following locations:
Country Contact
USA Mead Johnson Nutrition US - Accounts Payable
PO Box 210458
Dallas TX 75211

Fax: (877) 530 5756
Email: mjn1_us_invoice_email@rapid.ihost.com
Canada Mead Johnson Nutrition (Canada) - Accounts Payable
PO Box 210428
Dallas TX 75211

Fax: (877) 530 5759
Email: mjn1_ca_invoice_email@rapid.ihost.com
Puerto Rico Mead Johnson Nutrition (Puerto Rico) - Accounts Payable
PO Box 210218
Dallas TX 75211

Fax: (877) 530 5762
Email: mjn1_pr_invoice_email@rapid.ihost.com

Please note that any incorrect or incomplete invoices can cause Accounts Payable to deviate from normal processing and might delay your invoice from being processed in a timely manner.

Invoice Document Requirements

Invoices sent to rapid host must be in one of the following non-editable formats to be accepted: PDF, JPEG, TIFF, BITMAP, GIF. Editable formats such as DOC, XLS, and PPT will be rejected and may delay invoice processing.

The following information must be labeled clearly and easy to locate on your invoice:

  • Invoice Number. This number must appear on each page of a multi-page invoice and should not be a number previously assigned to an invoice within the last two years.
    NOTE Your invoice number must not include special characters as they cannot be recognized by our ERP system.
  • Invoice Date in MM/DD/YY format.
  • Vendor Name.
  • Vendor Address.
  • Vendor Email (optional).
  • Vendor contact name and phone.
  • Current Vendor Remit to Address.
  • Ship to Address or address where services were rendered.
  • Company Purchase Order number printed on the invoice.
  • Company Purchase Order Line number printed on the invoice.
  • Currency marked.
  • List Tax amount(s) separately; a Tax total is required if there are multiple tax amounts.
  • List Miscellaneous charge(s) separately; a miscellaneous charge total is required if there are multiple miscellaneous charges.
  • List Freight amount(s) separately; a freight total is required if there are multiple freight charges.
  • Invoice total including all line items, taxes, freight and miscellaneous charges (required).
  • If requested by your company, include a Release number or Delivery Note number

Please note that the locations listed above are only to be used for submitting invoices. Emails or queries sent to these locations will not be received by the Accounts Payable team. After November 3, 2010, please direct all non-invoice documents and questions either to accounts.payable.na@mjn.com, or call the Customer Assistance Center at 1-888-339-9491 to speak to an Accounts Payable representative.

Reference

Please download the PDFs for the following information:

Purchase Order Standard Terms and Conditions

Inbound Routing Guide

Mead Johnson Nutritionals

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